Future Audio Forums » General Discussion

Online store problems

(3 posts)
  • Started 8 months ago by tvoncartier
  • Latest reply from GavinFAW

  1. User has not uploaded an avatar tvoncartier
    Member

    Been trying to purchase circle for several weeks now through the online store....I have contacted support on this issue but after a few communications have heard nothing.

    The problem is that I enter in all of the information including cc info, etc....when I push submit order it goes to a white screen saying there is a problem with 'Apache' or Ruby which I assume is the programming language maybe?

    Please help.......I would like this synth to use in the current work environment I am in....

    Posted 8 months ago #
  2. Hi Tvoncartier,

    We have reset the server and it should work fine now. Please send a mail through to support@futureaudioworkshop.com

    Gavin.

    Posted 8 months ago #
  3. We are working on fixing this right now, the problem was not showing up as we were testing the store with EU issued cards, which are working fine.
    While we remedy the problem, we can still process your order via Paypal. Please send an email to store@futureaudioworkshop.com and we will get back with details.

    Gavin.

    Posted 7 months ago #

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