Hi,
I have experienced problems with Live when it comes to saving own presets.
Every time I want to enter a new preset name and start typing it Live will crash.
Im using OSX 10.5.9 with a MacBook Pro 2,66 GHz. It doesn't seem to have anything
to do with any other parts of my audio equipment (Fireface 400) since I also see
Live crash when using it with built-in audio.
Hi Equalizer,
Yes, we have logged this issue and will try and have it fixed in the upcoming beta.
Gavin.
Does it do it all the time or only when you use backspace when typing the name of the preset,
a temp fix for me is to just highlight the text with the mouse instead of using the backspace/ delete key to change the title of the preset or give it a name of your choosing.
feen.
Thanks for the work around Mike. Equalizer85 has been in contact through support and I'll update here what we find.
Gavin.
I have done some testing there.
What is happening is that if you open Circle's interface in Ableton Live via the "Spanner" icon and then click "Save As" it opens the "Save As" window as you would expect. If you then back space, Circle is removed from the channel. This is because Circle is out of focus and the backspace is trapped by Ableton as a delete from channel command. The problem though is that the "Save As" window is left behind and thus crashes Live.
To fix this we need to make sure all windows are deleted when the backspace is pressed.
To avoid the problem for the moment, you need to focus Circle first so that all the keyboard messages are trapped by Circle and not by Live. To do this simply click on any part of the interface.
I cannot keep live from crashing by clicking on the interface as described. It doesn't matter where I click first, as soon as I hit the backspace key live crashes. Really annoying I can tell you. I've lost 2 different custom patches due to forgetting about this bug.
Incidentally, I also found out the hard way that you cannot save custom patches to the factory or circle 1,2,3 banks. It looks like its saved, but after you restart live its nowhere to be found. You can create a new bank and save it there, but I only found this out through trial and error.
Great sounding synth though! Here's hoping the bugs get fixed soon. Will owners be notified of new versions via email?
Hi Uneaqs,
I have tested it again. It works fine when you first load the plug-in and Circle's window appears. But then if you close Circle's window and reopen it and hit backspace, it deletes Circle from the channel?
On the presets folder, can you change the permissions on the folder /Library/Application Support/Circle/Presets by ctrl-click selecting "Get Info" and scrolling down to "Sharing and Permissions". Under name make sure that admin and xxx (ME) are both set to read & write
Let me know how this goes.
On the new version notification, if you signed up to our mailing list then you will get notified. The other way is if you also purchased Circle online we retain your email for this purpose.
Gavin.
I will leave it up to you guys to figure out exactly what causes the issue and fix the bug :)
I would hope that modifying permissions manually is not something users are expected to do? One would think that the installer should set all relevant permissions.
Just trying to help make this a more stable product! It really is a great sounding synth, so keep up the good work and fix those bugs!
"I would hope that modifying permissions manually is not something users are expected to do"
Not at all, it is a bug with the installer builder we are using that even if you set permissions in the application, they don't alway work.
Gavin.
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Equalizer85
